SupportOnRent

IT Problems & Solutions

Original troubleshooting guidance for common incidents. These examples are not representations of completed KTCHost engagements.

Check application logs, PHP runtime, required extensions, permissions and environment configuration.

PHP CRM not starting

Application Support

Review processes, service metrics, recent changes, system logs and resource limits.

Linux server high CPU usage

Server Operations

Investigate mail queue, DNS authentication, SMTP connectivity and delivery logs.

cPanel email delivery failure

Hosting & Email

Review execution plans, indexes, locks and resource saturation.

Database slow queries

Databases

Check health signals, deployment history, networking and dependencies.

Cloud application outage

Cloud

Validate backup integrity, restore procedures, storage and permissions.

Backup restore failing

Disaster Recovery

Technical approaches are illustrative. Root causes and corrective actions require investigation and approval before implementation.